Frequently Asked Questions

Everything you need to know about our tree and bush care services.

How often should I trim my bushes?
Most bushes benefit from trimming 2-3 times per year, typically in early spring, mid-summer, and late fall. However, the frequency depends on the type of bush, its growth rate, and your desired appearance. We can create a customized schedule during your free consultation.
When is the best time to prune trees?
The ideal pruning time varies by tree species, but generally, late winter or early spring (before new growth begins) is optimal for most trees. However, some trees are best pruned in summer or fall. Our arborists can assess your specific trees and recommend the perfect timing.
Do you provide free estimates?
Yes! We offer complimentary estimates for all our services. During your free consultation, we'll assess your garden, discuss your needs, and provide a detailed, transparent quote with no obligation.
Are you licensed and insured?
Absolutely. We are fully licensed and carry comprehensive insurance to protect you, your property, and our team. We're happy to provide proof of insurance upon request.
What should I do with the trimmed branches and debris?
We handle all cleanup as part of our service! We'll remove all trimmed branches, leaves, and debris from your property. Materials are either recycled, composted, or disposed of responsibly in accordance with local regulations.
How long does a typical service visit take?
Service duration depends on the size of your property and the scope of work. A typical bush trimming service takes 2-4 hours, while a full garden care visit may take 4-8 hours. We'll provide an estimated timeline during your consultation.
Can you help with diseased or damaged trees?
Yes! Our tree health evaluation service can identify diseases, pests, and structural issues. We'll provide recommendations for treatment and care. In some cases, we may refer you to specialized arborists for complex health issues, but we can handle most common tree problems.
Do you work in all weather conditions?
We schedule work during safe weather conditions. We typically avoid working during heavy rain, strong winds, or extreme temperatures to ensure quality work and safety. If weather delays are necessary, we'll communicate with you promptly.
What payment methods do you accept?
We accept cash, checks, and all major credit cards. Payment is typically due upon completion of services, unless you've arranged a payment plan for larger projects.
Do you offer seasonal maintenance packages?
Yes! We offer annual care packages that provide year-round maintenance at a discounted rate. These packages include seasonal visits tailored to your garden's needs, ensuring consistent care throughout the year.
Will you damage my lawn or other plants during service?
We take great care to protect your entire landscape. We use protective ground covers, carefully plan our work area, and communicate with you about any areas of concern. Our goal is to leave your property in better condition than when we arrived.
How do I prepare for your visit?
There's minimal preparation needed! Just ensure we have clear access to the areas we'll be working on, and let us know about any special considerations (like irrigation systems, decorative features, or pet areas). We'll handle the rest!

Still Have Questions?

We're here to help! Contact us and we'll be happy to answer any questions you may have.

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